Introduction
About this guide
The Australian Communications and Media Authority (ACMA) has developed this guide to help you verify your identity and create an account in ACMA Assist.
About ACMA Assist
ACMA Assist is an online system for licensees, organisations and other users to:
- view existing licences
- view and pay radiocommunications licensing invoices
- apply for and manage amateur radio call signs and qualifications
- update and manage contact details.
Verifying your identity
To create an ACMA Assist account, you'll need to verify your email address and prove your identity. This helps keep your information secure.
You can verify your identity using Australia Post’s Digital iD service or the Australian Government myGovID app. You will need an identity document such as a passport, driver’s licence, birth or citizenship certificate to verify your identity.
Option 1: Australia Post Digital iD
You can choose to:
- download the Digital iD app to your phone and verify your identity. Once verified, you can use the app to prove your identity at Australia Post and their partner organisations in person and online. Please create your account before accessing ACMA Assist.
- use Digital iD as a guest user online. You do not need to download an app. You can verify your identity directly in your web browser and your details will not be saved.
View more information at digitalid.com.
Option 2: myGovID app
You will need to download the myGovID app to your smartphone and verify your identity. Once verified, you can use the app to access a range of other participating government online services without having to enter your personal information again. Please create your account before accessing ACMA Assist.